Dhruv Grewal

Dhruv Grewal (Ph.D. Virginia Tech) is the Toyota Chair in Commerce and Electronic Business and a Professor of Marketing at Babson College. His research and teaching interests focus on direct marketing/e-business, retailing, global marketing, pricing and value-based marketing strategies. He was ranked 1st in the marketing field in terms of publications in the top-six marketing journals during the 1991-1998 period and again for the 2000-2007 period, 9th in the field in terms of publications in the top-six marketing journals during the 2000-2005 period, 7th in the marketing field in terms of publications in the top-four marketing journals during the 1990-1996 period, in the top 2% of researchers who have published in the top-three marketing journals for the 1985-1999 period, in the top 10% of all consumer researchers and ranked 7th in terms of publications in Journal of Public Policy & Marketing for the period 1992-2001. He was also ranked 1st in terms of publications and 3rd in terms of citations for pricing research for the time period 1980-210 in 20 marketing/business publications.

https://www.dhruvgrewal.comHe has published over 100 articles in journals such as Journal of Retailing, Journal of Marketing, Journal of Consumer Research, Journal of Marketing Research, and Journal of the Academy of Marketing Science, as well as other journals. He currently serves on numerous editorial review boards, such as Journal of Retailing, Journal of Marketing, Journal of the Academy of Marketing Science, Journal of Interactive Marketing, Journal of Business Research, and Journal of Public Policy & Marketing.

Carl-Philip Ahlbom

In 2015, I got the chance to embark on a Ph.D. I was advised by the same prof Jens Nordfält, together with prof Dhruv Grewal and prof Anne L. Roggeveen at Babson College, and prof Sara Rosengren at SSE. All fantastic scholars and mentors, especially Dhruv, who really took a huge interest and spent a lot of time mentoring me. My Ph.D. dissertation was on how technologies can be used in (physical) retail settings to impact shopper behaviors. I argue that technologies can fundamentally change the borders between what is physical and digital and that the physical store is not dead – quite the opposite. With the right use of in-store technologies, the physical store can now provide more value than ever before. The dissertation, which was successfully defended in March 2019, has been awarded an honorary mention at the 2019 John A. Howard/AMA Doctoral Dissertation Award, been a finalist for the International Marketing Trends Congress Best Thesis Award, and had one dissertation-based article that was a finalist for the 2018 Marketing Science Institute/H. Paul Root Award as well as runner-up for the 2019 Don Lehmann Award for best dissertation-based article. As I faced graduation, I felt that I wanted to have enough time to focus on my ongoing research projects. As such, I looked far and wide for a post-doc that would allow me to focus on my research for a few more years before I embark in a regular faculty position. After a few Skype calls and a couple of campus visits, the wonderful people at the University of Bath’s School of Management offered me a position as a “Prize Fellow.” My lovely head of division always calls it a “Post-Doc on steroids” – and it really is a great position. I am surrounded by fantastic colleagues and students, and I get the chance to focus on my research. By now, I have published in both the Journal of Marketing and Journal of Marketing Research. If you are interested in my current research themes that I am actively working on, check out my “Research section”.

Anne Roggeveen

Anne L. Roggeveen (Ph.D. Columbia University) is the Charles Clarke Reynolds Professor of Retailing & Marketing at Babson College and Honorary Visiting Professor of Retailing and Marketing at the Center for Retailing, Stockholm School of Economics. She serves on the American Marketing Association’s Academic Council and is co-Editor-in-Chief for the Journal of Retailing.  Her research interests are in the areas of retailing and pricing. Her research has been widely published including in the Journal of Marketing, Journal of Marketing Research, Journal of Consumer Research, Journal of Consumer Psychology, Journal of the Academy of Marketing Science, and Journal of Retailing. She has won a number of awards for her research and teaching. 
These include the William R. Davidson Journal of Retailing Best Paper Award 2010, 2016, 2018, 2019; the Stanley C. Hollander Best Retailing Paper, AMS 2008, 2016; M. Wayne DeLozier Best Conference Paper Award, AMS 2008; Babson College Faculty Scholarship Award 2008, 2012; Best Paper Consumer Behavior Track Paper, Winter AMA 2009; Best Conference Paper La Londe Conference 2011; Pearson Prentice Hall’s Solomon-Marshall-Stuart Award for Innovative Excellence in Marketing Education, American Marketing Association, Teaching & Learning SIG 2014; and the Lamb-Hair-McDaniel Outstanding Marketing Teacher Award, Academy of Marketing Science 2014. In addition, her article, Customer Experience Creation: Determinants, Dynamics and Management Strategies was the top cited article published in Journal of Retailing between 2007 and 2011. Dr. Roggeveen currently is an Associate Editor at the Journal of the Academy of Marketing Science and Journal of Consumer Marketing. She also serves on many editorial boards including the Journal of Marketing, Journal of Service Research, and Journal of Business Research. She has co-edited numerous special issues and multiple conferences related to retailing and pricing. 

Stephanie Noble

Currently, Stephanie is the Proffitt’s Professor of Marketing and William B. Stokely Faculty Research Fellow in the Marketing Department at the University of Tennessee. Her primary research interests involve customer experience management in retail and service settings. Examples include the influence of each of the following on customers’ experiences: Frontline employees (e.g., proximity, territoriality issues), retailer relationship development efforts (e.g., loyalty programs, brand communities), and retailer strategy decisions (e.g., co-production, couponing). She has published in several top journals including the Journal of Marketing, Journal of Marketing Research, Journal of the Academy of Marketing Science, International Journal of Research in Marketing, Journal of Retailing, Journal of Service Research, MIT Sloan Management Review, Harvard Business Review and many other outlets. Stephanie was a member of the American Marketing Association’s (AMA) Academic Council, has co-chaired the Summer AMA Educator’s Conference, has been a doctoral consortium faculty member for the Frontiers in Services, Academy of Marketing Science, and Society for Marketing Advances Conferences, and has been actively involved in the Relationship Marketing SIG (Vice Chair of Communications) for the AMA. Stephanie has been the recipient of many awards at the college level for her research and been nominated or a finalist for many mentoring awards including the AMA’s Erin Anderson Award and the Chancellor’s Excellence in Graduate Mentoring and Advising Award (The University of Tennessee). In terms of teaching, Stephanie has taught undergraduate, Masters/MBA, and Ph.D. level courses. Her teaching interests are in Marketing Research, Relationship Marketing, Retailing, and Services Marketing. Stephanie has also provided consulting services for several leading companies including Viking Corporation, Hollywood Casino and Resorts, Houston Aeros, Laguna Tools, Mississippi Small Business Association, Food Lion, and Ruth’s Chris Steakhouse. Stephanie serves as an Area Editor for the Journal of the Academy of Marketing Science, Journal of Retailing, and is on the Editorial Review Board of the Journal of Service Research.

Abhijit Guha

Abhijit Guha is an Associate Professor of Marketing.Abhijit has a Ph.D. from Duke University and an MBA from INSEAD. He has published articles in the Journal of Marketing, Journal of Marketing Research, Management Science, Journal of Academy of Marketing Science, Journal of International Business Studies, Journal of Retailing, Organizational Behavior and Human Decision Processes, Harvard Business Review, etc.